Sheriff – Jail Division – Frequently Asked Questions
How do I accept phone calls from the jail?
Friends and family members of inmates may receive phone calls from their loved one. Phone services at Hays County Jail are provided by Securus
Technologies, which offers the following services:
- Advance Connect – the call receiver sets up a prepaid account to receive calls from their loved one.
- Direct Bill – allows you to receive calls from inmates and have the call charges billed directly to you monthly. This account is best suited for attorneys, bail bondsmen, and friends & family of long-stay inmates. A credit check is required to qualify.
Please use https://securustech.net/ to use the above services through Securus. Choose Texas from the State drop down menu and select Hays County Jail from the Facility drop down menu. Securus Customer Support may be reached at 800.844.6591.
Jail Division – Frequently Asked Questions
- What are the current Hays County Jail on-site visitation hours and rules?
- What are the current Hays County Jail Off-site (Video) visitation hours and rules?
- How do I send mail to an inmate?
- How do I send money to my loved one for Commissary?
- How does Commissary Access Securepak work?
- How do I pick up inmate property?
- How do I drop off clothes for court?
- Can I leave a message for an inmate?
Fine Payment
Hays County now allows the convenience of paying with a credit card for individuals who are currently in custody and for class “C” fines only. No other forms of payments will be accepted.
Click the button below to find the appropriate Justice of the Peace to make the payment.
Defense Attorneys that wish to make inquiries regarding reasonable virtual access to their client(s) should refer to the email below; any request for information made by phone to the Hays County Jail will be redirected to email
Attorney Phone Calls
Hays County provides a free call option to attorneys for the benefit of their incarcerated clients. Only one business telephone number is authorized for the call list. Calls are limited to twenty minutes each, are free of charge and are not recorded. Requests to be placed on the free call list should be made to Lieutenant Erica Hernandez by email at erica.hernandez@co.hays.tx.us.
Please attach a written request on letterhead, along with a copy/scan of your valid driver’s license and BAR card to the email.
Hays County Jail – Bonding Department:
512.393.7807
512.393.7690
©Copyright 2023 Hays County, Texas | Website by Munission