Sheriff – Jail Division – Frequently Asked Questions

How does Commissary Access Securepak work?

Keefe Access Securepak enables family and friends to order commissary items, and have them delivered to the inmates on the next commissary delivery to the housing area. The available items consist of chips, pastries, cookies, candy, ready-to-eat meals, drinks, and assorted clothing items. There is a $100/week spending limit for Securepak orders. This is separate from normal commissary purchases. 


In the event an inmate is released before receiving his/her order, the package will be held for the standard seven (7) days to be picked up. Standard sales tax and shipping fees apply to all orders and will be calculated before the order is placed. 


The Access Securepak website is not managed by the Hays County Sheriff’s Office. Issues or concerns with orders or the website can be addressed by calling 1.800.546.6283


There are two methods for utilizing the Securepak program.

  1. Call 1.800.546.6283. Telephone ordering is available Mon-Fri 7:30 a.m. to 11 p.m. CST, & Sat 10 a.m. to 4 p.m. CST.
  2. Visit https://www.accesscatalog.com/shop/index.html?ProgramID=1047 and create an account to place an order. 


Fine Payment

Hays County now allows the convenience of paying with a credit card for individuals who are currently in custody and for class “C” fines only. No other forms of payments will be accepted.


Click the button below to find the appropriate Justice of the Peace to make the payment.

Make a Payment

Defense Attorneys that wish to make inquiries regarding reasonable virtual access to their client(s) should refer to the email below; any request for information made by phone to the Hays County Jail will be redirected to email

Attorney Phone Calls

Hays County provides a free call option to attorneys for the benefit of their incarcerated clients. Only one business telephone number is authorized for the call list. Calls are limited to twenty minutes each, are free of charge and are not recorded. Requests to be placed on the free call list should be made to Lieutenant Erica Hernandez by email at erica.hernandez@co.hays.tx.us.


Please attach a written request on letterhead, along with a copy/scan of your valid driver’s license and BAR card to the email.

Hays County Jail – Bonding Department:
512.393.7807
512.393.7690

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