Sheriff – Jail Division – Frequently Asked Questions

What are the current Hays County Jail on-site visitation hours and rules?

On-site visitation, excluding specific holidays (i.e. Thanksgiving, Christmas, and New Year’s Day), will be held Monday, Wednesday, Thursday, and Friday. On Tuesdays, the Hays County Jail will offer late afternoon/evening visitation hours. All visits will be held in 20-minute time slots. NOTE: All visitations will be held by appointment only.


If any deviation from normal visitation hours should occur, a notice will be placed at the entry of the affected area with further details to include modified visitation hours at least thirty (30) days in advance.


Appointments can be made by calling the visitation phone number at 512-393-7366 during visiting hours Monday-Friday or by emailing hays.visitation@co.hays.tx.us.


Visiting will be BY APPOINTMENT ONLY. No walk-ups will be accepted. Appointments will be scheduled up to one month in advance. Please arrive on time as visitors who arrive late will not be allowed to visit and will have to reschedule their appointment time. Inmates may not be eligible to receive a visit if they have violated certain rules and regulations of the facility or if they have not yet completed an inmate visitation card. Please note that inmates are allowed only two on-site visits per week, one visit per day.


Children that are under 17 years of age and under are not counted as adults and may visit only under the supervision of a Parent, Legal Guardian, or an Attorney. Your visitors are required to show a valid driver’s license or a state-issued identification card. You are limited to two (2) twenty-minute on-site visits each week with no more than three (3) individuals at one time including children.


Visitation will close promptly at the designated times. See Hays County Jail Visitation Hours of Operation above.

The following Dress Code applies to both males and females entering the Hays County Jail facility. It applies to visitors, county employees, and others conducting business inside this facility:


  • No revealing and/or see-through clothing.
  • No sleeveless dresses, shirts, or tops (shoulders must be covered).
  • No spandex or tights without a skirt.
  • No dress or shorts shall be higher than 3” above the middle of the knee while standing.
  • No clothing displaying obscene or offensive language, drawings, or gang affiliations.


The additional rules below also apply to on-site visitations:

  • All visitors are to secure all personal items in their vehicle.
  • No cameras, cellphones, handbags, or baby carriers of any kind are allowed in the visitation Areas.
  • Up to three visitors are allowed to visit at one time, but there is limited seating available at the visitation station.
  • Children must be accompanied by a parent/legal guardian and must be supervised at all times.
  • Failure to comply will result in immediate termination of the visit.

Fine Payment

Hays County now allows the convenience of paying with a credit card for individuals who are currently in custody and for class “C” fines only. No other forms of payments will be accepted.


Click the button below to find the appropriate Justice of the Peace to make the payment.

Make a Payment

Defense Attorneys that wish to make inquiries regarding reasonable virtual access to their client(s) should refer to the email below; any request for information made by phone to the Hays County Jail will be redirected to email

Attorney Phone Calls

Hays County provides a free call option to attorneys for the benefit of their incarcerated clients. Only one business telephone number is authorized for the call list. Calls are limited to twenty minutes each, are free of charge and are not recorded. Requests to be placed on the free call list should be made to Lieutenant Erica Hernandez by email at erica.hernandez@co.hays.tx.us.


Please attach a written request on letterhead, along with a copy/scan of your valid driver’s license and BAR card to the email.

Hays County Jail – Bonding Department:
512.393.7807
512.393.7690

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